Choosing tile sounds easy until you’re suddenly comparing 12 shades of white and asking, “Is this one… emotionally warmer?”

That’s where TileTown’s free design consultations come in.

Available in-store or virtually, these complimentary appointments help you choose tile that works for your space, style, budget and timeline. You can book a design appointment online, browse real TileTown tile collections or try the Room Visualizer before you visit.

Walk-ins are welcome too, but booking ahead gives you dedicated time with a consultant.

What Can a TileTown Design Consultant Help With?

A lot, actually. Not in a “please unpack my childhood” way, but close.

Pretty tile is only helpful if it’s the right tile for the job. Tile Town’s design consultants are Schluter®-Systems certified, with waterproofing and floor application training, so they can help you choose tile that works for the room, the install, and the real-life details around it.

They can help you:

  • Choose tile for bathrooms, kitchens, showers, floors, fireplaces and backsplashes
  • Pair floor tile with wall tile
  • Compare matte, glossy, textured, porcelain, ceramic and stone-look options
  • Choose grout that works with the tile, not against it
  • Coordinate tile with cabinets, counters, paint, hardware and lighting
  • Find in-stock options if your timeline is tight
  • Build a flatlay so you can see everything together
  • Turn inspiration photos into actual products you can buy
  • Suggest a specific tiler/pro for your project if you require one

Meet Chevonne and Lara

Representing B.C., our talented design consultant Chevonne works with customers out of TileTown Langley, helping pull together colours, finishes and materials that feel polished but still practical.

Representing A.B., our skilled design consultant Lara works with customers out of TileTown Edmonton South, helping turn inspiration images into real tile plans for kitchens, bathrooms, floors and more.

Whether you arrive with one photo, a contractor’s timeline or 83 screenshots that you swear are more warm cream than beige (don’t worry, we believe you!), they can help you narrow things down without judgement.

Why Flatlays Are Your Friend

TileTown flatlay with green, neutral and textured tile samples.

Chevonne’s flatlay pairs Genesis Storm Matte 12×24 Glazed Porcelain Tile with Heritage Nude 12×24 Glazed Porcelain Tile, layering soft greens, warm wood, white mosaics and brass finishes for a calm, collected palette that feels ready for real life.

A flatlay is one of the easiest ways to avoid expensive second-guessing.

By seeing tile beside grout, paint, counters, wood tones and hardware, you can catch problems early. Maybe the white tile pulls too grey. Maybe the grout has too much contrast. Maybe the “subtle feature tile” is quietly auditioning for Vegas.

TileTown flatlay by Lara featuring Brighton Blue 18x18 Glazed Porcelain Tile and Lume Caramel tile with warm neutrals, marble-look tile, greenery and coordinating finish samples.

Lara’s flatlay pairs Brighton Blue 18×18 Glazed Porcelain Tile with Lume Caramel tile, balancing bold pattern with glossy warmth, soft neutrals and fresh greenery for a look that feels classic, colourful and easy to live with.

Flatlays help you compare:

  • Warm vs. cool tones
  • Large-format tile vs. mosaic tile
  • Matching grout vs. contrast group
  • Soft texture vs. bold pattern
  • Simple backsplash vs. statement wall

It’s a small step that can save a lot of “oh no” later.

Real Tile Advice Beats Guessing

Online inspiration is helpful, but tile has real-life rules. It needs the right size, finish, texture, slip resistance and installation specs for the space.

Close-up of Cascade Wavy White textured ceramic wall tile from TileTown.

Cascade Wavy White adds soft texture to walls, showers, fireplaces and backsplashes.

This bathroom shower reno pairs TileTown’s textured Cascade Wavy White wall tile with Spectrum Hexagon Mosaic floor tile for a clean, layered look.

For example, Cascade Wavy White 12×24 Ceramic Wall Tile adds soft movement to shower walls, fireplaces, feature walls and backsplashes.

Shower with Fitch Rainbow porcelain tile from TileTown.

Fitch Rainbow brings rich, stone-inspired variation to showers, floors and feature walls.

For a bolder stone-inspired look, Fitch Rainbow 12×24 Porcelain Tile can work on floors, walls, showers and fireplaces.

Bedroom with Fitch Rainbow stone-look tile on the feature wall and floor from TileTown.

Fitch Rainbow tile brings a bold, stone-inspired look to this bedroom feature wall and floor, adding natural movement, warmth and a little drama without requiring a full personality change.

A consultant can help you figure out what works where, what’s available and what will still look good once it leaves the showroom lighting, which, frankly, flatters everyone.

What to Bring

You don’t need a perfect plan. That’s the whole point.

Bring what you have:

  • Photos of your space
  • Rough measurements
  • Inspiration images
  • Cabinet, counter or paint samples
  • Hardware finishes
  • Tile you already like
  • Your budget
  • Your timeline

No measurements? Still come. No samples? Fine. No clue? Honestly, that’s a very normal starting point.

And remember: Screenshots are a viable start. TileTown’s design consultants help turn your saved inspiration into real products, smart pairings and a plan you can build from.

We’re ready.

Ready for free tile design help? Book an in-store or virtual appointment, browse TileTown’s tile collections, try the Room Visualizer or stop by your nearest TileTown showroom.